Frequently Asked Questions
1. What is eCRM?
2. Siebel is not affordable to most small businesses. What is it that we do that is compelling?
3. How does it tie into the Intershop infrastructure?
4. Where do customer records reside? In Intershop or Matador?
5. Are their duplication, synchronization of profiles, etc?
6. Does this work with other Intershop cartridges?
7. What is the business model for an Intershop ASP?
8. Why can’t a call center use Intershop by itself for processing transactions. How is your software different from the Intershop Admin module?
9. How ASP’s are using it today?
10. Please tell me about joint Intershop and Caliber Design Customers.
11. Please tell me more about the product's direction.
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info@caliberdesign.com
